As a User Experience (UX) Designer and Information Architect, I had the opportunity to design websites and applications for a range of clients, diving deep into the intricacies of user-centered design. This role was one of the most challenging in my career because UX is highly subjective—everyone has an opinion, and in a way, “everyone is a designer.” However, I quickly realized that while many people can claim to do UX, very few truly excel at it. The best UX professional I’ve worked with was originally an Architect who transitioned into UX design. They applied architectural principles to UX, meticulously structuring experiences and winning buy-in from stakeholders by bridging form, function, and user needs seamlessly.
This experience reinforced for me that great UX isn’t just about intuitive interfaces or sleek designs—it’s about applying structured thinking, understanding user behavior, and guiding stakeholders through a process that balances creativity with purpose. The role challenged me to blend logic and empathy while navigating subjective opinions, ensuring that the final product not only meets user expectations but also aligns with broader business objectives.